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Stories related to user experience design (UED)

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I have been paying close attention to UED. Here are a few things I have experienced. If the designer thinks more, these embarrassments can be completely avoided. Freak out after-sales manager He told me he received a user complaint a few days ago, like this: "Liar! the microwave popcorn isn't ready at all! I unpacked it and it was full of hard corn kernels and a pile of oil! Can't eat it at all! I microwave it and caught fire! I spent more than 1,000 yuan to buy a new oven! My oven worked for 5 years and it was burnt by your popcorn! Give me compensation for the loss! ... " The manager was down. He told me and couldn't laugh or cry. Think of users as idiots In the summer of 2004, I worked on user interface (UI) design for a period of time. At that time, the project manager said to me: "Just treat users as idiots." He explained the meaning: Because the user's knowledge and experience are not on the same level, we must consider the dumbe...

Made Google carbody stickers

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Made two stickers, support Google ! Very eye-catching…So had the following conversation: "How much did Google pay you for advertising it this way?" ---- Print shop owner "What does this mean? China Mobile?" ---- Delivery colleague (he saw the same Google logo on my phone) "Are you showing this to Google's satellites?" ---- Colleague "Google quit China, are you calling it back?" ---- Car store owner My answer was: "No, I welcome it to leave, don't suffer in this land." (It's not "Google quit China", but "China quit the Internet".)

In Google We Trust

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I was busy all day until I found a list of articles in Google Reader during dinner, all about Google's quit from China. google.cn has redirectd to google.com.hk. This day should have come long ago. If Google compromises, then we have made the wrong choice. Now what can we do besides cheering Google? Google is indeed our Google! Even if Google is blocked, we will, must, able to use Google. =========================== Extended link: The following links have been blocked in China. Mainland China service availability Google quits China, vilify campaign begins

Honda: rejects mediocre

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At its core, Honda is a rebellious and alternative company. It is reluctant to follow the mainstream and disdain to play the second best in the market in order to be safe. However, its success is not inferior to Toyota whose personality is quite different. Since 2002, Honda's operating income has increased by about 40%. Not only that, its operating margin of 7.3%-9.1% is also rare in the automotive industry. A report released by Honda on January 30 this year showed that In 2007, its global production and sales both set a new record. Among them, the sales of automobiles reached 3.767 million and the sales of motorcycles reached 13.476 million, with year-on-year growth rates of 6% and 7% respectively. The lean manufacturing and the spirit of continual improvement process are considered to be the key to Toyota's success. So, what are the underlying factors of Honda's success? Honda / Acura was my favorite auto brands Mountain climbing from the best route It sho...

Touched by an American friend

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Last month, colleagues from the United States visited and I met a designer, Rich, and we got along very well. I received an email from him recently, which touched me very much.  

May the dead rest in peace and the living strong

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I printed a sticker on my car. The Chinese word "天佑中華 汶川加油" means "God Bless China, Wenchuan cheer up" Yesterday was still groggy, so nothing could be added. I watch TV these days than I do a year. I haven't played any games, and the web pages I see are black and white, which is very unaccustomed. However, more than 40,000 people have died. They can no longer play games and can no longer browse the web. And we were just disabled for three days. I even think happiness is sinful. Wenchuan hurt, mourning the country. https://en.wikipedia.org/wiki/2008_Sichuan_earthquake